Human Capital Solutions
At ARO we truly believe our clients should focus on their core business, not on running a copy / mail / office services center(s). Day-to-day copy center, mail room, and internal delivery operations with their ongoing changes —in rates, technology, training demands, labor regulations and cycle-based volume fluctuations in business demand— cost thousands of dollars a month.
With this in mind, ARO designs and delivers precise and customized Human Capital Solutions for a number of vertical markets including legal, automotive, industrial, financial, insurance, manufacturing, technology and accounting, among others.
Our Human Capital Solutions cover the complete configuration, consolidation, staffing and management of integrated services departments. We work with you to:
- Consolidate separate single-function departments into an integrated full service support department.
- Right-size and manage distributed fleets of MFDs, MFPs, postage meters and other office equipment.
- Identify processes and procedures that have become a collection of patches and work-arounds and update them with reallocated labor, updated technology and software.
- Evaluate the service and pricing of other supporting vendors and suppliers.
- Return excessively allocated or redundant office space, storage space, and office equipment.
These consolidated centers can include the following operational duties:
- Copy & Print Services
- Scanning / Imaging
- Shipping / Receiving
- Document Management
- Managed Print Services
- Facsimile / Fax Server
- Mainframe Print Services
- Printer / Copier Fleet Management
- Office Supply Management
- Mail, Fulfillment, Overnight & Local Courier Management
- Electronic Mail Routing (scan and distribution)
- Hospitality
- Light Office Moves
- Reception & Switchboard
- On and Off-Site Records Management
We invest in the best people and empower them with outstanding career opportunities. Through our selective recruiting process and the unique ARO infrastructure, support, and culture, we boast one of the highest employee retention rates in our industry. By running on-site copy centers, mail rooms and other outsourced departments with cross-trained employees and providing thorough ongoing reports, we don't just talk about results: we deliver them.
Each one of our clients is unique and important to us. That's why we believe in redefining what some call industry best practices into individual best practices that evolve according to each site's dynamic environment. This same flexibility applies to all of our contractual agreements and configurations. They facilitate quick and effortless adjustment—from sudden staff decreases to unnanounced service additions—to your contract, management, service staff and site best practices.