“Our transition to ARO could not have gone more smoothly. I can't tell you how important that is in a fast-paced environment where it is critical to not have any disruption to our operations.”

Implementation of integrated solutions for legal firms

Legal firms often find themselves putting up with inefficient and time consuming "work-arounds" in their current operations because of the uncertainty of what may come with change. We work with the client firm's administration to map out a detailed plan for new and efficient operations programs and understand that communication is one of the most important cornerstones of a successful transition.

Law firms are so unique in their culture and preferences—from hospitality staff brewing the right coffee for each attorney to following precise instructions for client copy jobs—that taking the time to truly understand their prorioties is crucial in the implementation phase. During the implementation phase with the firm, we configure, consolidate, staff and manage your integrated services departments. We work with you to:

• Consolidate separate single-function departments into an integrated full service support department.
• Right-size and manage distributed fleets of MFDs, MFPs, postage meters and other office equipment.
• Identify processes and procedures that have become a collection of patches and work-arounds and update them with reallocated labor, updated technology and software.
• Evaluate the service and pricing of other supporting vendors and suppliers.
• Return excessively allocated or redundant office space, storage space, and office equipment.

Our approach balances a truly customized transition to fit a firm's operational culture, rhythms, and needs. We realize that client firms cannot have any downtime in the productivity of their attorneys or support staff. Our implementation architecture covers the plan for how each step will be taken on a tight schedule defining an hour by hour detail of what a client should expect during this process.

We are also well aware that each firm has different needs. In some cases the current employees are the right fit for the process but the process itself has not been set up efficiently. Implementation and management define the success available to the team.