Workplace

Workplace Analytics

One of ARO’s key strengths and distinct differentiators is our ability to design, implement, and manage an integrated enterprise solution for workplace management. Through our proprietary and market leading analytics, we can proactively adjust resources to ensure clients gain effective responsiveness, maximized customer care, and optimal integrated processes. With ARO, you gain a holistic approach to your operation, with enhanced value and ROI.

Managed Services

Document Workflow and BPO

We take a holistic enterprise approach to document workflow—going from document creation through distribution and archiving. Working with key end users and stakeholders, we tailor each operation around your corporate cultural viewpoint and desired goals. Recommendations are presented with pinpointed benefits and documented ROI.

Mail Center Management and Consulting

We understand the importance of a streamlined workflow, clear chain of custody, and complete HAZMAT certifications. Using top technology—from voice and OCR recognition mail sorting to intelligent lockers—we work to optimize your efficiency and physical footprint. And our analytics-backed consultation allows us to continuously adjust our services based on your evolving requirements.

Facilities

Our facilities management team has the expertise and broad skill set necessary to effectively balance your organization’s environment with your people. We know how to address your cost concerns while supporting the staff. And because we are nimble in our approach, we’re always refining this service to suit your current and future requirements.

Shipping, Receiving, and Dock Management

ARO brings scalable and efficient approaches to managing shipping and receiving and dock operations. From small, single-bay loading docks integrated with other workplace services to dedicated, large, national enterprise-dock operations, our services are rooted in reliable and leading-edge processes and technology. Our management includes HAZMAT assessments and other environmental, government, and security requirements.

Reception and Front of Office Services

Putting the right face on your organization is vital to your success. With an ARO partnership, you can trust that even the smallest front-of-office details are addressed. We deliver invaluable “white glove” customer service and office support, to both your internal team and your clients. Whether you need day porter services, switchboard, reception or light security, ARO brings a wealth of solutions in representing the best of your company.

Enterprise Services

Managed Print Services

ARO offers rare visibility into your managed print services, using cloud-based technologies that allow you to track your entire print output fleet using real-time data. Our flexible approach ensures that you get the equipment and support you need, without relinquishing your ownership of the process.

Fleet Management and First Responder Services

ARO provides corporate fleet management for our client’s MFD’s, MFP’s, printers, and other office technology. Our clients gain maximized ROI through ARO’s proactive placement applications based upon workspace, volume, and user requirements. ARO’s on-site Rapid Response services addresses support requests in minutes, not hours—effectively clearing a majority of all service needs instantaneously. For service requirements beyond this, ARO manages the calls to dispatch technicians, monitors response time, and tracks all aspects until the device is returned to service.

Helpdesk

With ARO managing your helpdesk services, you can provide customers with the high level of support necessary for your ongoing success—while avoiding costly infrastructure measures and training time. We deliver the expert staff and cutting-edge technology that solve problems.

Records Management

Well executed records management can be the difference between efficiency and waste—and contribute to overall lower risk. ARO uses technologically advanced platforms to protect your company’s valuable information, while ensuring your records can be easily accessed when necessary.

Print and Imaging Management

With both on-site production print centers and off-site capabilities, we can take on everything from a basic quick-print center to a full-fledge print program. Our upfront analysis allows us to deliver the right blend of production print, walk-up convenience for end users, and off-site resources. By expertly addressing security, workflow management, and the full range of delivery options, ARO can optimize your production and document generation ROI.

Project Management and Additional Services

Imaging Consultation and Project Management

Eliminating paper documentation can have a dramatic effect on your company’s efficiency. But the burden of managing a backlog of file conversions often makes the process time-prohibitive. An ARO partnership can help you bridge this gap. We provide all the benefits of an on-site scanning operation, complete with turnkey staff, top equipment—and the ability to move the process cross-country as short-term project needs arise.

eDiscovery

Producing the required volume of data and information for an effective ediscovery project can be daunting. ARO expertly addresses the process with the right combination of technology and personnel—factoring in security needs and delivering the robust data and document properties you need.

Inventory Management

ARO’s inventory management solutions go far beyond base asset and supply tracking. We partner with our clients in the design of space utilization, security, chain of custody, and effective ongoing management.

Auxiliary Services

ARO can provide a wide range of managed services for your operation. Our resources support everything from running a corporate store to providing staff for accounting functions to first responder services—and most anything needed for a corporate environment.

Digital Mail Solutions

Moving from a physical mail system to digital can improve your workflow, tighten your industry-specific compliance and security measures, and improve mobile communications. We know the power it has to impact your ROI. That’s why ARO specializes in managing this transition for our clients, taking care to address delivery costs and information access.

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